Refund policy
No Return and No Refund Policy
Effective Date: January 1, 2020
Thank you for shopping at PRETTY TREASURES BLING. We take pride in providing high-quality, unique, and handcrafted jewelry pieces. This policy outlines our guidelines regarding returns and refunds to ensure a fair and consistent experience for all our customers.
1. No Returns:
We do not accept returns on any jewelry products unless they arrive damaged or defective. We take utmost care in inspecting and packaging our products to ensure they reach you in excellent condition. However, if you receive a damaged or defective item, please contact our customer support within [48 HOURS] of receiving the product, providing detailed information and supporting evidence (e.g., photographs) of the damage or defect.
2. No Refunds:
Except for damaged or defective items, we do not offer refunds on any purchases. All sales are considered final once the transaction is completed. We encourage you to carefully review the product descriptions, specifications, and images before making a purchase decision.
3. Damaged or Defective Items:
If you receive a damaged or defective item, please notify our customer support team within [48 HOURS] of receiving the product. To initiate the return process, you need to provide us with the order number, detailed description of the issue, and supporting evidence (e.g., photographs). Our customer support team will guide you through the return and exchange process.
4. Exchange or Store Credit:
In the case of damaged or defective items, we will offer an exchange for the same product (if available) or store credit for the purchase amount, excluding any shipping or handling charges. The store credit can be used towards future purchases from our website.
5. Return Shipping:
If you are returning a damaged or defective item, you will be responsible for shipping the items back. Please ensure that the item is securely packaged to prevent further damage during transit. We recommend using the original packaging if available.
6. Non-Returnable Items:
For hygiene and safety reasons, certain items, such as earrings (including earring sets) and body jewelry, cannot be returned or exchanged unless they are damaged or defective upon arrival.
Please note that this policy applies only to purchases made directly from PRETTY TREASURES BLING. If you purchased our products through a third-party retailer, please review their respective return and refund policies.
By making a purchase from PRETTY TREASURES BLING, you acknowledge and agree to the terms and conditions outlined in this No Return and No Refund Policy.
If you have any questions or need further clarification, please contact our customer support team at info@prettytreasuresbling.com
Thank you for your understanding and continued support!